Contact Us
support@aurathelabel.com
Love my order, but i need to swop sizes!
You can absolutely exchange your items, as long as tags are attached and the products are in original condition, click here to begin your exchange >>
http://aurathelabel.returnscenter.com
I need to return my item, where do i send it?
- No problem! Please see our full returns policy here >> https://www.aurathelabel.com/pages/returns-policy
How should i wash my items?
- All items will come with care tags inside, however we always advise washing on cool and air drying to keep your items perfect as long as possible.
Do you wholesale?
- Yes! To wholesale with us get started here >> https://www.aurathelabel.com/pages/become-a-wholesaler
How long does it take for my order to arrive?
- Although we aim to get orders out as soon as possible, due to the handmade nature of our garments, it may take up to 3-5 working days for your order to be dispatched.
- If 7 working days have passed and your order has not been dispatched, please contact us via email support@aurathelabel.com and we will get back to you within 24 hours.
I need to cancel my order :(
- If your order has not yet been dispatched we are able to cancel your order. Please contact support@aurathelabel.com and one of our team can help you!